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The right balance of service

We know the importance of getting the best possible outcome of claims whilst at the same time protecting our clients’ brands and reputations. Our people provided legal services to BT plc for many years and so have the experience of working within and for a large corporate business. This means we conduct cases and give advice proactively in a way that achieves the best possible result expeditiously and at minimal cost. We are  licensed as an Alternative Business Structure by the Solicitors Regulation Authority which allows us to offer to our clients the same end to end legal solutions, across a range of different legal and claims disciplines, that we provide to BT plc. Customer satisfaction lies at the heart of our culture and we offer our clients a bespoke service to meet their business needs and priorities.

Our Stats

Circa 7000 Motor claims handled annually with a ULR recovery rate of over 94%
Circa 6000 Public Liability claims handled annually with a value of over £8m

Circa 150 Employers’ Liability claims handled annually with a value of over £20m

No need for panel lawyers, we can litigate as well as handle claims!

The key strengths that make the difference at BT Law Limited are:

Applying commercial understanding to core legal services
Widespread experience in claims and protecting brands
Strong process management linked to advanced workflow systems
State-of-the-art management information with full transactional transparency

Measurement and benchmarking systems that operate to our clients’ Key Performance Indicators

Closer client relationships and lower costs